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Rental Host

This community of Vacation Hosts has been revolutionized by powerful technology
Client :
SiteVibes
Industry :
Fast-tracking Software
Team:
4 Month : 7

About the project :

Delivering goods and services to customers’ doorsteps with the help of an online platform in Puerto Rico. All deliveries are made on demand, so the customer can track his or her order in real time.

The project offers the following solutions among others:

Rental Host’s challenges

As the business model was based on community power, a robust platform was imperative. Furthermore, multiple sources of inquiries and feedback were received that needed to be streamlined and made seamless. Clients also wanted to explore more monetization options by using the vast database of customers and vacation rental hosts.

01

One-single platform

For rental hosts, a single platform to manage all rental business tasks such as service requests, bookings, invoices, inquiries, and more, was a must. The platform needed to be robust for handling all kinds of business processes, automatically.

02

Auto-scaling, seamless integration

When peak seasons roll around, new bookings and inquiries are seen in a dramatic rise. Our clients wanted a powerful platform that could scale up automatically.

03

Support multiple platforms

Rental Hosts was driven by community, so they received bookings and queries from multiple sources: the website, app, telephone, email, and in-person. They wanted one platform that would streamline this data from multiple sources and give the admin a single view.

Our secret recipe

In order to transform their existing platforms, we researched the global business model of vacation host rental businesses and brainstormed ideas and concepts with the client. We proposed new business models, new features, and provided tips on how to scale their platform.

Business process unified platform

The vacation rental business can now be run on one, unified platform using advanced mobile solutions. With the use of Android and iOS apps, a website, and a telephone, rental hosts and tourists can now communicate, share, and process service requests and ensure that everyone has a pleasant experience. Not a single booking is missed anymore.

Automated workflow for fast results

Lots of vacation rental business processes were automated by us. As an example, rental contracts are now fully automated, and customers can approve them via mobile apps, and they can view them seamlessly. Payment reminders, service requests, etc., were also automated.

Payment system introduced that is quick and hassle-free

Our payment process is now easy and seamless, so customers can make both advance payments as well as on-the-spot payments safely and securely. We also added multiple payment options so they can choose from a variety of options.

With Rental Host, users were able to engage more, manage and deliver more bookings, and be spoiled with some mind-blowing features.

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Rental Host

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