Client :
SiteVibes
Industry :
Fast-tracking Software
Team:
4 Month : 7
Rental Host
This community of Vacation Hosts has been revolutionized
by powerful technology
- . Team Extension
- . Web Development
- . Mobile Development
About the project :
Delivering goods and services to customers’ doorsteps with the help of an online platform in Puerto Rico. All deliveries are made on demand, so the customer can track his or her order in real time.
The project offers the following solutions among others:
- Swift order management at backend
- Ability to manage surge in orders/users
- Custom Dashboard for restaurant partners and delivery man.
- Strip Payment Intent custom API for handle payout to partner & customer tax calculating .
Rental Host’s challenges
As the business model was based on community power, a robust platform was imperative. Furthermore, multiple sources of inquiries and feedback were received that needed to be streamlined and made seamless. Clients also wanted to explore more monetization options by using the vast database of customers and vacation rental hosts.
01
One-single platform
For rental hosts, a single platform to manage all rental business tasks such as service requests, bookings, invoices, inquiries, and more, was a must. The platform needed to be robust for handling all kinds of business processes, automatically.
02
Auto-scaling, seamless integration
When peak seasons roll around, new bookings and inquiries are seen in a dramatic rise. Our clients wanted a powerful platform that could scale up automatically.
03
Support multiple platforms
Rental Hosts was driven by community, so they received bookings and queries from multiple sources: the website, app, telephone, email, and in-person. They wanted one platform that would streamline this data from multiple sources and give the admin a single view.
Our secret recipe
In order to transform their existing platforms, we researched the global business model of vacation host rental businesses and brainstormed ideas and concepts with the client. We proposed new business models, new features, and provided tips on how to scale their platform.
Business process unified platform
The vacation rental business can now be run on one, unified platform using advanced mobile solutions. With the use of Android and iOS apps, a website, and a telephone, rental hosts and tourists can now communicate, share, and process service requests and ensure that everyone has a pleasant experience. Not a single booking is missed anymore.
Automated workflow for fast results
Lots of vacation rental business processes were automated by us. As an example, rental contracts are now fully automated, and customers can approve them via mobile apps, and they can view them seamlessly. Payment reminders, service requests, etc., were also automated.
Payment system introduced that is quick and hassle-free
Our payment process is now easy and seamless, so customers can make both advance payments as well as on-the-spot payments safely and securely. We also added multiple payment options so they can choose from a variety of options.
With Rental Host, users were able to engage more, manage and deliver more bookings, and be spoiled with some mind-blowing features.
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